Welcome to SheCrafts! At our women-led store, we're passionate about crafting unique experiences for our cherished clients. At SheCrafts, we believe in making every day feel special and honored. Our team is 3 friends who pour their hearts into every creation. We're here to make something truly special just for you! Let's make your moments extraordinary together! Quantity: 120 pcs Size: 12*8 in Our puzzles are customizable, allowing you to personalize them with your name, meaningful message, or unique design, making it a one-of-a-kind addition to your home decor. **************************** HOW TO ORDER All of our puzzles are fully customizable. You can choose the background, text, font, and upload your picture. 1) Send us your photo with high quality through Etsy messages 2) Add your personalization 3) Make sure to indicate what you want us to print on a small detail at the bottom of the spinner **************************** RETURNS AND EXCHANGES 1. Eligibility for Returns: -Personalized items are uniquely crafted for each customer, and therefore, returns are not accepted unless there is a defect or error on our part. -Defects or errors include, but are not limited to, incorrect personalization, damaged goods upon receipt, or other quality issues. 2. Defective or Incorrect Products: -In the rare event that you receive a defective or incorrectly personalized product, please contact us within 14 days of receiving your order. -We may request photographic evidence of the defect or error to facilitate the return process. 3. Refund or Replacement: -Upon verification of the defect or error, we will offer you the choice of a replacement or a refund. -Refunds will be processed through the original payment method used for the purchase. -We will not ask you to ship the defective product back.